TWH Terms & Conditions

TERMS & CONDITIONS FOR FINANCIAL COACHING

The Wealth Hive (TWH)

By booking a consultation with The Wealth Hive ("TWH"), you ("the Client") acknowledge that you have read, understood, and agreed to the following terms and conditions. You must accept these terms before proceeding with payment and confirming your appointment.

1. Our Promise to You

We, The Wealth Hive, promise to:

  • Provide financial coaching with sound financial information and guidance.

  • Act in your best interests and support your financial growth and understanding.

  • Honour your privacy and confidentiality. No information shared during sessions will be disclosed to any third party without your prior written consent, except as required by law.

2. Your Responsibilities as a Client

  • You agree to communicate openly and honestly regarding your financial situation, goals, challenges, and any relevant information that may impact the coaching sessions.

  • You understand that participation and engagement in the coaching process are essential for its effectiveness.

  • You agree to complete any required pre-session tasks (e.g., financial worksheets, questionnaires, instructional videos, or reading materials) at least 48 hours before the scheduled session. Failure to do so may result in cancellation of the session (not applicable to group workshops).

3. Appointment Scheduling, Cancellations & Refunds

  • No Refunds: All payments for coaching sessions are non-refundable.

  • Rescheduling Policy: Requests to reschedule will not be honoured. Clients are expected to attend the session at the originally scheduled date and time.

  • Session Cancellation: If pre-session tasks are not completed in a timely manner, the session may be cancelled at our discretion without refund.

4. Nature of Services & Disclaimer

  • The financial coaching provided by The Wealth Hive is for educational and informational purposes only.

  • Sessions do not constitute tax, legal, financial, or investment advice.

  • You acknowledge that all decisions regarding financial matters are solely your responsibility, and you agree not to hold The Wealth Hive, its representatives, or affiliates liable for any actions or decisions you make based on the coaching provided.

5. Liability Release & Indemnification

By participating in a coaching session, you voluntarily waive, release, acquit, and discharge Rachel Rademaker, The Wealth Hive, Tredley Worx Pty Ltd, its subsidiaries, affiliates, agents, successors, employees, and representatives from any claims, liabilities, damages, losses, suits, actions, or demands arising from or related to the coaching relationship.

You affirm that:

  • No promise, inducement, or agreement not stated in this release has been made.

  • This release is binding upon yourself, your heirs, executors, personal representatives, successors, and assigns.

6. Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter amicably through direct communication. If the issue cannot be resolved within 14 days, both parties agree to engage in mediation with a mutually agreed-upon mediator before pursuing legal action. The costs of mediation shall be shared equally between both parties. If mediation fails, disputes shall be resolved in the jurisdiction of the state where The Wealth Hive operates.

7. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the jurisdiction in which The Wealth Hive operates. Any legal action or proceeding related to this agreement shall be brought exclusively in the courts of that jurisdiction.

8. Amendments to Terms & Conditions

The Wealth Hive reserves the right to update or amend these Terms & Conditions at any time. Clients will be notified of any significant changes before their next scheduled session.

By ticking the box and proceeding with payment, you confirm that you have read, understood, and agreed to these Terms & Conditions.